Exploring Lot Asset Conditions And What They Mean

It is required for sellers to specify the condition of items in the lot to help set buyers' expectations in advance and to reduce claims and post-sale concerns. By reading our list below, find out what each lot condition means in a particular category.

New

The items in this lot are brand-new, unused, unopened, and undamaged in their original packaging (where packaging is applicable). See the seller's listing for full details and a description.

Open-Box

The items in this lot are in excellent, new condition with no wear. Some items may be missing the original packaging, protective wrapping, or in the original packaging but not sealed. See the seller's listing for full details and a description.

Refurbished - Grade A

The items in this lot are in like-new condition. It has been professionally refurbished, inspected, and cleaned to excellent condition by qualified sellers. All items are fully functional, with no scratches, cracks, chips, dead pixels, or dark spots on the screen when applicable. See the seller's listing for full details and a description.

Refurbished - Grade B

The items in this lot show minimal wear. They are fully functional and have been professionally refurbished, inspected, and cleaned to good condition by qualified sellers. Items might have scratches on the body, light scratches less than 1 inch on the screen, small paint chips, minor cracks, uneven light diffusion in the screen, and moderate to heavy wear on the keyboard when applicable. See the seller's listing for full details and a description.

Refurbished - Grade C

The items in this lot show moderate wear. They are fully functional and have been professionally refurbished, inspected, and cleaned to good condition by qualified sellers. Items might have multiple scratches on their body, and light scratches up to 2 inches on their screen. They may have significant paint chips/wear marks, large cracks, broken/missing pieces, uneven light diffusion in the screen, moderate to heavy wear on the keyboard, and dark marks on the screen that exceed .5 inches in diameter when applicable. See the seller's listing for full details and a description.

Refurbished - Mixed Grade

The items in this lot can be in multiple wear levels, but they are fully functional and have been professionally refurbished, inspected, and cleaned to good condition by qualified sellers. See the seller's listing for full details and a description.

Used

The items in this lot were previously used and not refurbished by qualified sellers. They may have some signs of cosmetic wear, but it is fully operational and functions as intended. See the seller's listing for full details and a description.

For parts

The items in this lot do not function as intended and are not fully operational. See the seller's listing for full details and a description.